Are there any hidden charges?
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No, we believe in complete transparency. The quoted price includes vehicle rental, driver allowance, and fuel. Additional charges like toll tax, parking, state tax, and GST are clearly mentioned upfront and billed at actuals. There are no surprise charges.
What payment methods do you accept?
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We accept multiple payment methods for your convenience: Cash, Bank Transfer (NEFT/RTGS/IMPS), UPI payments (Google Pay, PhonePe, Paytm), and Cheque (subject to realization). For corporate clients, we offer monthly billing options.
How much advance payment is required?
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We require 20-30% advance payment to confirm your booking. The balance can be paid before departure or at the end of the trip. For corporate clients with monthly contracts, different payment terms may apply.
Do you offer discounts for bulk bookings?
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Yes, we offer special discounts for bulk bookings, multi-day trips, and repeat customers. Corporate clients with monthly contracts get preferential rates. Contact us for customized quotes based on your specific requirements.
What is the cancellation policy?
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Our cancellation policy is customer-friendly: 7+ days before trip - 80% refund, 3-7 days - 50% refund, 1-3 days - 25% refund, less than 24 hours - no refund. Refunds are processed within 7-14 business days to the original payment method.
Are prices different during peak season?
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Yes, during peak seasons like wedding season (November-February), summer vacations (May-June), and major festivals, prices may be 10-20% higher due to increased demand. However, confirmed bookings honor the quoted price regardless of season.